Sanrai—delivering smiles to the COVID-warriors on the frontline

Medical product distributors around the world are considered to be the unknown warriors of the coronavirus pandemic. Their contribution towards lowering infection rates largely go unnoticed, even as scores of individuals in companies like Sanrai brave infection and logistical problems every day to ensure timely delivery of medical supplies and essentials. However, sometimes just a little note from a customer comes in that makes their day!

“It was an absolute pleasure dealing with Mr. Jagdeep. He is a very helpful and courteous person. In times of this pandemic when the entire world is in a lockdown, he helped me procure HME filters for ResMed Air Mini CPAP, with his prompt actions. Keep up the good services—Dr Richa Tandon”

The note that came in for team Sanrai was not just from any customer but from a COVID-warrior on the frontline. Dr. Richa Tandon is a doctor on the frontline who needed HME filters for her ResMed Air Mini CPAP machine. She contacted Sanrai’s local office and team Sanrai geared up immediately to provide the product she needed. This prompted her to send a hand-written note thanking Sanrai and the team that she was dealing with.

This token of appreciation made team Sanrai’s day. The timely delivery of the product that a frontline worker needed brought a smile on the face of Dr. Richa. Her heartfelt note resulted in team Sanrai sporting beaming smiles all day and was the best reward they could have received for their services.

Sanrai is an innovative global medical products distributor that understands that the demand for medical products has far outstripped the current global supply capabilities. They are constantly reviewing their supply chain, providing updates to their logistics partners, and working to increase supply capability. Sanrai remains focused on its mission of providing these essential products as seamlessly as possible throughout India.