Return, Refund & Cancellation Policy

Thanks for shopping at Sanraishop.com
If you are not entirely satisfied with your purchase, we’re here to help.

Returns

The product can be returned only if it is not used and the packaging is intact.

If the order is canceled within a day’s time subject to product not dispatched we will refund your payments. Refund will be processed through same mode within 10 working days

Sanrai makes best possible efforts to provide quality products and services. All models undergo quality checks and required tests to ensure: efficiency, electrical safety & reliability.

Refunds

Once we receive your email on customercare@elica.in for cancellation and refund, we will scrutinize and evaluate the transaction. After approval refund will initiate. The refund amount is calculated by deducting 20% (shipping and internet payment charges) from your original payment.

You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Refunds will be issue to the same payment method which were used at the time of purchase

Refunds will be credited according to RBI guidelines

If the standard time-frame as mentioned above has passed and you have still not received the refund, please contact your credit or debit card issuer or your bank for more information.
If you have any questions about our Returns and Refunds Policy, please contact us:
By email: salespromotioncentral@sanraimed.com or call us on 7341103371

Note:- 

• Accessories, Masks and Spare Parts are “NON RETURNABLE”
• Used machines are “NON-Returnable
• Packing material should be intact